THARVI
At THARVI, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This policy explains what data we collect, how we use it, and the choices you have. By visiting or using our website, you agree to the practices described here.
1. PURPOSE OF THIS PRIVACY POLICY
This Privacy Policy outlines:
- What personal information we collect
- How we use, share, and safeguard it
- Your rights regarding your data
This policy applies to all visitors, customers, and users of THARVI’s website, services, and online platforms.
We do not collect information from children under 13. If you believe a minor has submitted data on our site, please contact us immediately.
2. INFORMATION WE COLLECT
A. Information You Voluntarily Share
You may provide personal information when you:
- Create an account
- Make a purchase
- Contact our customer team
- Subscribe to updates
- Fill forms or submit reviews
This may include:
- Full name
- Email address
- Phone number
- Contact details
- Shipping/billing address
- Payment information (processed securely; card details are not stored)
- Any content you submit (reviews, feedback, photos)
B. Information Collected Automatically
When you browse our website, we may receive data such as:
- IP address
- Device details
- Browser type
- Pages visited
- Time spent on pages
- Cookies and tracking data
- Click and scroll activity
This allows us to improve user experience and website performance.
C. Communication Data
If you contact us via email, WhatsApp, phone, or social media, we may store those messages for customer support and record-keeping.
3. HOW WE USE YOUR INFORMATION
We use your data for:
- Processing and delivering orders
- Providing customer support
- Personalizing your shopping experience
- Sending order updates and notifications
- Improving website features and functionality
- Running promotions, surveys, or marketing campaigns
- Preventing fraud or misuse of services
- Complying with legal obligations
We do not sell your personal information to any third-party.
4. SHARING OF INFORMATION
Your information may be shared only when necessary:
A. Service Providers
We work with trusted partners such as:
- Payment gateways
- Logistics/courier companies
- SMS/email service providers
- Marketing or analytics tools
These partners use your information strictly to perform their specific tasks.
B. Business-Related Transfers
If THARVI undergoes a merger, acquisition, or asset transfer, customer information may be included as part of the transition.
C. Legal Requirements
We may disclose information if required to:
- Comply with laws or regulations
- Respond to legal requests
- Protect our rights, customers, or public safety
5. DATA SECURITY
We take reasonable technical and organizational measures to protect your data. While we strive for high security, no online system is completely risk-free.
You are responsible for keeping your account password confidential.
Our website may contain links to external sites; THARVI is not responsible for their content or privacy practices.
6. YOUR RIGHTS & CHOICES
You may:
- Update your account information
- Correct personal details
- Request deletion of your account
- Opt-out of promotional emails
- Disable cookies via browser settings
Please note: Certain essential data may be kept for legal, security, or business reasons.
7. POLICY UPDATES
This Privacy Policy may be revised from time to time.
Any updates will be posted on this page with the new effective date.
Your continued use of our website means you accept the updated policy.
8. CONTACT US
For questions, requests, or concerns about this Privacy Policy, you can reach us at:
📧 Email: info@tharvi.com
📍 Address: Jaipur, Rajasthan
☎️ Phone: +91-8741877284